General Terms and Conditions - StreetSmile

1. Company Information

This website is operated by StreetSmile.

Business name: StreetSmile
Address: Kerkstraat 17
2441 CC Nieuwveen
Netherlands

KvK number: 93745036
VAT number: NL005038495B51

Email: streetsmileofficial@gmail.com


2. Applicability

These Terms and Conditions apply to all orders, purchases and use of the website operated by StreetSmile. 

By placing an order through our website, the customer agrees to these Terms and Conditions.


3. Products

StreetSmile sells clothing, accessories and lifestyle products related to festival culture and streetwear.

Product images shown on the website are for illustration purposes. Slight variations in color or design may occur.


4. Prices

All prices displayed on the website are in EUR (€) and include VAT where applicable.

Shipping costs are calculated during checkout.

StreetSmile reserves the right to change prices at any time without prior notice.


5. Orders

After placing an order, the customer will receive an order confirmation by email.

StreetSmile reserves the right to refuse or cancel orders in case of:
• suspected fraud
• payment problems
• incorrect pricing or product information


6. Payment

Payments are processed through Mollie.

Available payment methods may include:
• iDEAL
• Credit Card (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Bancontact
• SEPA Bank Transfer
• Klarna (if available)

Orders will only be processed after payment has been successfully completed.


7. Shipping

StreetSmile currently ships to all countries within the European Union, including:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden

Delivery times may vary depending on the destination and shipping provider.

StreetSmile is not responsible for delays caused by shipping carriers or circumstances beyond our control.


8. Returns and Right of Withdrawal

Customers have the right to return products within 14 days after receiving their order in accordance with EU consumer law.

Conditions for returns:
• items must be unused
• items must be in original condition
• items must be returned in original packaging

Return shipping costs are the responsibility of the customer unless the product is defective.

Refunds will be processed once the returned item has been received and inspected.


9. Intellectual Property

All content on this website, including but not limited to:
• logos
• graphics
• product designs
• images
• text

is the property of StreetSmile and may not be reproduced or used without permission.


10. Liability

StreetSmile shall not be liable for indirect damages resulting from the use of products purchased through this website.

Our liability is limited to the purchase value of the product.


11. Privacy

Customer data is handled according to our Privacy Policy and in compliance with GDPR (General Data Protection Regulation).


12. Governing Law

These Terms and Conditions are governed by the laws of The Netherlands.

Any disputes shall be handled by the competent court in the Netherlands.